Last Updated — January 2026

MaxWins Terms & Conditions — With Transparency All

Please read these terms before creating an account on MaxWins. We've kept the language clear and straightforward — no confusing legal jargon — so you know exactly where you stand.

In Plain Terms Fully Transparent Last Updated 2026
Key Points at a Glance
  • Must be 18 years of age or older
  • One Account Per Person
  • Winnings Are Paid on Time
  • Bonus Terms Are Communicated Upfront
  • Account closure upon detection of fraud
Core Pillars of These Terms

Every MaxWins policy is built on these core values

Identity Verification

To register at MaxWins, you must provide accurate information. Identity verification via national ID or passport is mandatory — especially before large withdrawals.

KYC Required
Fair Payment Policy

Every BDT won at MaxWins will be sent to the winner's account. No approved withdrawal will be withheld, subject to bonus terms being met.

Zero Ambiguity
Data Protection

MaxWins never sells your personal or financial information to third parties. Full details on data usage are outlined in our Privacy Policy.

GDPR Compliant
Fair Gaming

All games on MaxWins are RNG certified — every round's outcome is completely random. No game result is predetermined.

Third-Party Audited
Bonus Transparency

The wagering requirements, validity period, and maximum withdrawal limit for each bonus offer are disclosed upfront. There are no hidden terms.

Clear Terms
Responsible Gaming

MaxWins believes every player has the right to set their own limits. Self-exclusion and deposit limit options are available to all users.

GamCare Approved
Last updated: 1 January 2026  |  Version 3.2

Welcome to MaxWins. This document sets out all the terms and conditions governing use of the MaxWins platform. By creating an account, you agree to abide by these terms. Please take the time to read everything — and reach out to our Help Centre if you have any questions.

These terms and conditions have been written in English for the convenience of users in Bangladesh. For any ambiguity in interpretation, the MaxWins Support team will provide the authoritative clarification.

01

General Rules

MaxWins is an internationally licensed online gaming and Sports Betting platform. The following general terms apply to all users of this platform:

  • You must be 18 years of age or older to use MaxWins. No financial transactions will be approved until your age has been verified.
  • By using MaxWins services, you are gaming at your own risk — this is your informed decision.
  • MaxWins reserves the right to amend its terms of service at any time. Members will be notified before any changes come into effect.
  • If a technical error or network issue affects the outcome of a game, MaxWins reserves the right to void or replay the round in question.

MaxWins cannot be used in countries where such services are prohibited by law. It is your personal responsibility to comply with the laws of your own country.

02

Account Rules

The following rules apply to opening and managing an account on MaxWins. These rules are in place to ensure the safety of every user.

Registration

  • One Account Per Identity: Each individual may hold only one account on MaxWins. If multiple accounts belonging to the same person are detected, all accounts will be closed and any balance may be forfeited.
  • You must provide your correct name, date of birth, mobile number, and address at registration. Providing false information may result in your withdrawals being blocked later.
  • It is recommended that identity verification be completed within 30 days of creating your account.

Account Security

  • Keep your password and login credentials completely confidential. You must not allow anyone else to access your account.
  • MaxWins will never ask for your password or OTP by phone or message. Any such request is a scam.
  • If you suspect unauthorised access to your account, contact support immediately.

Enabling two-factor authentication (2FA) significantly increases the security of your account. MaxWins strongly recommends keeping it active.

03

Deposits & Withdrawals

MaxWins maintains a fully transparent financial transactions policy. All details regarding transaction limits, methods, and processing times are outlined below:

Deposit Policy

  • Minimum deposit ৳200. Maximum daily deposit limit ৳50,000.
  • Only mobile banking accounts registered in your own name may be used for deposits.
  • Successful deposits are typically credited to your wallet within 30–90 seconds.

Withdrawal Policy

  • Minimum withdrawal is ৳500. Maximum daily withdrawal limit is ৳50,000.
  • Withdrawals can only be made to your registered mobile number — transfers to any other number are not permitted.
  • You cannot withdraw funds directly from a deposit without placing at least one bet first.
  • Large withdrawals from accounts that have not completed KYC verification may not be approved.
  • MaxWins charges no withdrawal fees. However, your mobile banking provider's own charges may apply.

If a suspicious transaction pattern is detected, MaxWins may temporarily hold a withdrawal for verification. This is done to protect all users.

04

Betting Rules

The following rules apply to all bets placed on MaxWins. MaxWins reserves the final right to accept or void any bet.

  • Bet Confirmation: Once a bet is confirmed, it is considered final. Bets cannot be changed or cancelled after confirmation.
  • Live Betting: Odds can change rapidly during in-play betting. The odds at the time your bet is confirmed are the ones that apply.
  • Event Cancellation: If a match or event is cancelled, the full stake for that bet will be refunded.
  • Minimum Bet: The minimum bet for most games and matches starts from ৳10.
  • Technical Error: If incorrect odds are displayed due to a system error, any bets placed at those odds will be considered void.
  • Match Fixing: If evidence of match-fixing is found in any event, MaxWins reserves the right to void all bets placed on that match.
05

Bonuses & Promotions

MaxWins regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions — please read them carefully.

Wagering Requirements

To withdraw a bonus, you generally need to meet a wagering requirement. For example, a ৳1,000 bonus with a 30× wagering requirement means you must place ৳30,000 in bets. The wagering multiplier is specified individually for each bonus.

General Bonus Rules

  • Every bonus offer has a set expiry date. Any unused bonus will be forfeited once it expires.
  • Winnings from bonus balance may be subject to a maximum withdrawal cap — this is specified in each individual offer.
  • The same bonus offer cannot be used more than once by the same person.
  • MaxWins reserves the right to modify or withdraw any bonus offer at any time.
  • If MaxWins suspects a bonus terms violation, a decision will be made after a thorough investigation.

Always check the wagering requirements, expiry date, and maximum win cap before claiming a bonus. This information is clearly stated on every offer page.

06

Prohibited Activities

The following activities are strictly prohibited on the MaxWins platform to maintain security and fair play. Any violation will result in immediate action.

Multiple Accounts

If a single individual opens multiple accounts to exploit bonus offers, all associated accounts will be closed.

Bonus Abuse

Using low-quality or abusive betting strategies to circumvent bonus terms is strictly prohibited.

Use of Another Person's Details

Opening an account or conducting transactions under another person's name or details is strictly prohibited.

Software Manipulation

Any use of automated tools or hacking attempts to influence game outcomes is strictly prohibited.

Money Laundering

Using MaxWins for money laundering is strictly prohibited and subject to legal action.

Underage Accounts

No one under the age of 18 may use an account — not even with someone else's permission.

07

Account Closure Policy

MaxWins reserves the right to suspend or permanently close an account under the following circumstances:

  • Involvement in any of the prohibited activities listed above.
  • If false or inaccurate information is found to have been provided at the time of registration.
  • Your account may be restricted until your KYC documents have been verified.
  • A maintenance fee may apply to accounts that have been inactive for an extended period (more than 12 months).

If there is a remaining balance at the time of account closure and no prohibited activity is involved, that balance will be returned. However, if prohibited activity is confirmed, the balance may be forfeited.

You can request account closure at any time by contacting support. The process will be completed within 48 hours.

08

Responsible Gaming

MaxWins views responsible gaming not merely as a policy obligation, but as a genuine commitment to every player. All tools and features described in this section are available free of charge to all members.

  • Deposit Limit: You can set a maximum limit on daily, weekly, or monthly deposits. Lowering a limit takes effect immediately; increasing it requires a 7-day waiting period.
  • Bet Limit: You have the option to set a maximum stake limit for individual bets.
  • Self-Exclusion: You may request a temporary or permanent self-exclusion from the platform at any time.
  • Reality Check: Get notified at regular intervals about how long your current gaming session has been running.
  • Gaming History: You can view your complete betting and spending history at any time.

If gaming ever feels more like a source of stress than enjoyment, take a break. MaxWins's responsible gaming team is always on hand to help.

09

Dispute Resolution

If you have a dispute with MaxWins, please follow the steps below. We are committed to resolving all disputes fairly and promptly.

  • Step 1 — Live Support: For any issue, start by contacting MaxWins via live chat. Most problems are resolved at this stage.
  • Step Two — Formal Complaint: If live support is unable to resolve your issue, send a detailed complaint to support@maxwins.biz. A response will be provided within 48–72 hours.
  • Step Three — External Mediation: If a dispute cannot be resolved between MaxWins and the user, an independent third-party dispute resolution body may be consulted.

In the event of a dispute over game results, MaxWins server logs will serve as the definitive record. All logs are stored and can be independently verified.

10

Terms Amendment Policy

MaxWins may update these terms and conditions at any time. The following policy applies to any such changes:

  • All registered members will be notified in advance by SMS or email before any significant changes take effect.
  • Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may withdraw your existing balance and close your account.
  • A history of all term changes is kept on record — you may request to view any previous version at any time.
Version Date Key Changes
3.2 (Current) January 2026 Responsible Gaming section expanded; deposit limits updated.
3.1 July 2026 KYC policy further clarified; dispute resolution process added.
3.0 January 2026 Bonus rules restructured; Live Betting policy added.
Common Questions About the Rules

MaxWins operates a one-account-per-person policy. However, two separate individuals in the same household — such as a married couple or two siblings — may each hold their own account, since they are distinct persons. There are conditions, though. If both accounts are accessed from the same device or IP address, MaxWins's system may flag this as unusual activity. In that case, both individuals will need to complete KYC verification separately and confirm they are two different people. The core prohibition is creating a second account using another person's name or details. If you're unsure about your situation, it's best to contact MaxWins Support in advance to get clarity.

An accumulator — or acca — is a single bet that combines multiple matches or events. This feature is easy to use in MaxWins's Sports Betting section. Simply click the odds for each match or event and they will be added to your bet slip. Once multiple selections are added, the bet slip automatically treats them as an accumulator, with the total odds calculated by multiplying all selected odds together. For example, selecting odds of 1.8, 2.0, and 1.5 across three matches gives total odds of 1.8 × 2.0 × 1.5 = 5.4. MaxWins generally allows up to 20 selections in a single accumulator. Keep in mind — if just one selection loses, the entire accumulator is lost. MaxWins does offer some Acca Insurance promos, where you can get your stake back even if one selection lets you down.
Related Policies

Other important MaxWins documents linked to the Terms & Conditions

Privacy Policy

Full details on how your personal data is collected, stored, and used.

Responsible Gaming

Everything you need to know about setting gaming limits, self-exclusion, and accessing support.

Payment Policy

Detailed rules covering deposits, withdrawal methods, and all financial transactions.

Help Centre

Answers to common questions, solutions to issues, and contact details for support.

Got the rules? Now Get Started

MaxWins terms are straightforward and fair — because we want you to play with confidence. Register today and get a 100% bonus on your first deposit.

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